Got Questions? We've Got Answers

Everything you need to know about joining the movement

General Questions

What is FromNothingToGlory (FNTG)?

FNTG is a global football movement that democratizes elite tactical knowledge while funding equipment for underserved youth players. We combine world-class football intelligence with social impact, creating a community where every fan can access the insights that shape champions.

Who is FNTG for?

Anyone who believes football knowledge shouldn't be gatekept. Whether you're a player seeking to improve, a fan wanting a more profound understanding, or someone who believes in football's power to change lives, FNTG is for you.

How is FNTG different from other football content?

We don't just entertain—we educate and elevate. Every piece of content is designed to provide actionable intelligence. Plus, every purchase directly funds Glory Kits for youth players. You're not just consuming content; you're creating opportunity

What are "Smart Fans"?

Smart Fans understand football beyond the surface. They see tactics, not just tricks. They recognize patterns, not just highlights. They're students of the game who believe knowledge enhances passion.

Product Questions

What products does FNTG offer?

● FIFA 2026 Smart Fan Guide: Complete World Cup intelligence (Coming Soon) ● FTGIntel Reports: Deep tactical analysis (Coming Soon) ● FNTG Merchandise: Premium apparel and accessories (Coming Soon) ● Glory Kit Sponsorships ($50+): Direct youth player support (Coming Soon) ● Digital Training Programs (Coming Soon)

When will my order ship?

● Digital products: Instant delivery via email ● Physical products: 5-7 business days (domestic), 10-14 days (international) ● Pre-orders: Ship dates listed on product pages

What's your return policy?

● Digital products: 7-day money-back guarantee if unsatisfied ● Physical products: 30-day return window for unworn/unused items ● Glory Kit donations: Non-refundable (100% goes to youth players)

Do you ship internationally?

Yes! We ship to all countries where football dreams exist. International shipping rates are calculated at checkout.

Glory Kit Program Questions

What is the Glory Kit Program?

Our social impact initiative provides football equipment to youth players who have the passion but lack resources. Every kit includes boots, balls, training gear, and FNTG educational materials.

How does my purchase help?

Every purchase delivers proper equipment to youth players. We're transparent about our impact—check our monthly impact reports to see precisely where kits are delivered.

Can I make a direct donation to Glory Kits?

Absolutely! Visit our Glory Kit page to sponsor a complete kit ($50) or make a contribution of any amount. You'll receive updates about the players you've impacted.

How do you choose Glory Kit recipients?

We partner with local coaches, schools, and community organizations to identify young players who demonstrate dedication but lack access to resources. Priority goes to communities with established football programs but limited equipment.

FIFA 2026 Guide Questions

What's included in the FIFA 2026 Smart Fan Guide?

● Visa application strategies and timelines ● Budget travel hacks for all 16 host cities ● Stadium insider intelligence and best seats analysis ● Local transport and accommodation strategies ● Security and safety protocols ● Match day survival tactics ● Exclusive fan experience recommendations ● Monthly updates until the tournament

When will the guide be available?

Pre-orders open October 10, 2025. The first edition is scheduled to ship on October 31, 2025. Guide includes free updates through the 2026 tournament.

Is the guide worth it if I'm not attending?

Yes! The guide includes viewing party strategies, streaming tactics, and ways to experience the World Cup culture from anywhere. Plus, your purchase funds Glory Kits.

Technical Questions

How do I reset my password?

Click "Forgot Password" on the login page. Enter your email, and we'll send reset instructions within 5 minutes.

Why isn't the website loading properly?

Try clearing your browser cache or switching to a different browser. We optimize for Chrome, Safari, Firefox, and Edge. Mobile users should update to the latest OS version

How do I update my profile?

Log in → Click your profile icon → Select "Edit Profile" → Save changes. Your Glory Points and member status update automatically.

Is my payment information secure?

Absolutely. We use Stripe for payment processing, the same system trusted by millions of businesses. We never store your credit card details on our servers.

Community Questions

How do I join the FNTG community?

Sign up for free membership to access our community forums. Follow @fromnothingtoglory on YouTube, Facebook, Instagram, TikTok, and Twitter for daily content.

Can I contribute content to FNTG?

We love community contributions! Tag #FromNothingToGlory in your content. Outstanding contributions earn Glory Points and potential features.

Do you have a referral program?

Coming soon! Members who refer friends will earn Glory Points and exclusive rewards. Launch announcement coming September 2025.

How can brands partner with FNTG?

Email partnerships@fromnothingtoglory.com with partnership proposals. We align with brands that share our values of accessibility, authenticity, and impact

Contact & Support

How do I contact customer service?

● Email: support@fromnothingtoglory.com ● Response time: 24-48 hours ● Live chat: Coming soon

I have a question not listed here.

Email us at info@fromnothingtoglory.com or DM us on any social platform. We read every message and update this FAQ on a regular basis.

Can I interview the founder or feature FNTG?

Media inquiries: media@fromnothingtoglory.com. We love sharing the movement's story.

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